Slots / Live
This page sets out the legal terms that govern your use of eq77 and the rights available to you under this policy. Access to eq77 depends on your local law and whether your region is eligible — read these terms before creating or continuing an account.
These terms form the agreement between you and eq77 when you access the site, open an account or use any part of the platform — including the sportsbook, casino lobby or your account wallet. They apply regardless of which device you use, whether that is a mobile browser or a desktop session. Availability of the platform itself, including the ability to deposit or withdraw through Rocket or Upay, depends entirely on local law in Bangladesh and the region-eligibility check we run at account level. We do not override local legal restrictions; if your region is not eligible, certain features will not be accessible. Where these terms reference transactions, that includes wallet movements, payment requests submitted through Rocket or Upay, and any account-to-account transfer initiated from your profile. Any changes to these terms are published on this page with the revision date shown at the top. Continuing to use the site after a change is posted means you have accepted the updated terms. If you disagree with a revision, you may close your account by contacting our support team through the published channels listed on this page.
Understanding the scope of these terms helps you know exactly where eq77's obligations begin and end. Not every interaction on the site falls under the same rules — third-party services, external links and payment processors each carry their own conditions.
These terms fully govern your account registration, login, session activity and any action taken while signed in — including switching between the sportsbook and casino lobby within a single session.
Deposits and withdrawals processed through Rocket or Upay are subject to these terms at the eq77 end. The payment provider's own terms apply separately from ours and we cannot override them.
All content published on eq77 — game titles from our studios, odds displays, promotional notices on the account dashboard — falls within the scope of these terms and is governed by them.
External sites linked from eq77, including any partner pages, are not covered by this policy. We are not responsible for the content, practices or terms of any service outside the eq77 domain.
As someone with an eq77 account, you have a defined set of actions available to you under these terms. You can review the transaction records held in your account at any time by opening the wallet history tab in your profile — this shows all deposit and withdrawal activity, including Rocket and Upay movements, along with the date and status of each entry. If you believe any detail on your account is incorrect — your registered contact information, preferred payment method or account preferences — you can update those fields directly in the account settings page or raise a correction request with our support team. If you have a question about how a specific term applies to your account, you are entitled to ask us in writing and receive a clear response through the published support channels below. You may also request that we review a declined transaction or a disputed account action, provided you supply the relevant reference number shown in your wallet history.
Open the wallet history tab in your account to see every transaction, including Rocket and Upay entries, with date, amount and current status.
Update your registered contact details or payment preferences through account settings, or ask our support team to make the correction on your behalf.
Submit your question through the published support route and we will respond with a clear explanation of how the relevant term applies to your specific situation.
If a transaction or account action is disputed, contact support with the reference number from your wallet history and we will examine the record.
For any question about these terms, an account action, or a policy-related request, use the contact routes published on the site. We do not handle legal or account matters through unverified channels.
Open the chat icon from any page while signed in. State your account reference and the specific policy section your question relates to so the team can respond accurately.
Send your query to the support email address published in the site footer. Include your registered account name and the transaction reference if your question concerns a specific wallet movement.
The help section of the site contains published answers to common policy questions. Check there first — if your question is not covered, use live chat or email to escalate it.
Your account data — including payment records tied to Rocket or Upay, session activity and contact details — is held and managed in line with the obligations set out in these terms. We do not sell account data to third parties, and we do not share transaction records outside of the processes described in this policy.
We retain your account records, including wallet history and login activity, for the period required under this policy. You can request a summary of the data held on your account through the published support channels.
The site uses cookies to maintain your session, remember account preferences and track wallet state across the sportsbook and casino sections. You can manage cookie settings through your browser at any time.
Access to your account is secured by the credentials you set at registration. We will never ask for your password through chat, email or any other channel — report any such request to support immediately.
If you want to request changes to the data we hold on you, or need clarification on how a revision to these terms affects your account, contact the support team using the routes listed in the section above.
Common questions from account holders about how these legal terms apply, what rights are available and how to act on them.
Access to eq77 depends on whether your region is eligible under local law. If you can access the site and hold an account, these terms apply to your use of it. We recommend checking local regulations before registering or transacting.
Yes. Your wallet history, session log and registered details are visible in your account profile. For a full summary of the data we hold beyond what is shown in the account, contact the support team through live chat or the published email address.
We publish the revised terms on this page with the updated date shown at the top. Continuing to use the site after that date means you accept the changes. If you do not accept a revision, contact support to close your account before the change takes effect.
The eq77 side of any Rocket or Upay transaction — how it is recorded, what you can dispute and who to contact — is covered by these terms. The payment provider's own terms govern the processing on their end; both sets of terms apply together.
Open your wallet history, note the reference number of the transaction in question, then contact support via live chat or email. Include that reference so the team can locate the record and review it against the terms that apply.
Send your question through the live chat or email route shown on this page. Tell us which clause you are asking about and your account reference. We will give you a clear written response explaining how that term applies to your situation.