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eq77 is clear about what data we collect, why we collect it, and how it connects to your account activity — including wallet transactions made through Rocket or Upay. Access to this platform depends on your local law and eligible regions.
This privacy policy describes how we collect, store and use information when you access eq77 — whether you are browsing the sports markets, opening the slots lobby or completing a wallet transaction through Rocket or Upay. The information we collect falls into three broad categories: account registration details you provide when you join, activity data generated during your session such as pages viewed or games opened, and transaction records tied to your account wallet. We use this data to keep your account running correctly, to process deposits and withdrawals through the payment methods you choose, and to respond when you contact support. We do not sell your personal data to advertisers or unrelated third parties. Some data sharing does occur with service partners who help us run the platform — for example, payment processors handling Rocket or Upay transactions — and those partners are bound by their own data agreements with us. Your use of this platform and the data handling described here is subject to your local law and the eligible regions where eq77 operates. If you are unsure whether this policy applies to your situation, contact our support team before continuing.
Not every digital interaction you have while using eq77 falls under this single document. Understanding the boundaries helps you know where to look when a question comes up about your data or a third-party service.
Logging in, updating profile details and managing your session on eq77 are covered fully. Any data generated when you open your account, switch between sections or adjust preferences falls within this policy.
Deposits and withdrawals processed through Rocket or Upay generate transaction records held in your account. Those records are covered here, but the payment provider's own privacy terms also apply to their side of the transaction.
Game category pages, sports market listings and promotional notices on eq77 are our own content. Any data you generate by browsing those pages — clicks, session time, device type — is captured under this policy.
Links leaving eq77, external payment apps and any partner services you access independently are governed by their own policies. We are not responsible for how those services collect or store your data once you leave our platform.
This policy is not just a statement we publish — it describes real steps you can take with your own account data. You have the ability to review the personal details held against your eq77 account at any time by opening your account settings page and checking the profile section. If any detail is incorrect — your name, contact number or linked wallet identifier — you can update it directly in the settings fields shown there, or contact support to request a correction. For transaction records tied to Rocket or Upay, the history is visible inside your account wallet tab; we keep those records for as long as your account is active and for a period after closure as required by the applicable rules for your region. If you want to ask a specific question about what data we hold, or if you want to request that we review your record, the support routes on this page are the right place to start. Every request is handled by the same team that manages account queries, so include your account reference when you write in.
Open your account settings to see the personal details and wallet information currently held. The profile section shows what was submitted at registration and any updates made since.
Edit your contact details directly in account settings. For changes that require verification — such as a linked Rocket or Upay identifier — follow the on-screen steps or contact support.
If you want to know exactly what information we hold about your session activity or transaction history, write to our support team with your account reference and a clear description of your question.
For any matter involving account closure, data retention periods or records you cannot access through the settings page, reach out through the support channels published on this site.
If you have a question about how your data is handled, want to update something in your account that is not editable directly, or need to raise a concern about a transaction record tied to Rocket or Upay, use the contact routes below. Always include your account reference so the team can locate your records quickly.
Open the chat widget on any page of the site while logged in. This is the quickest way to reach the team for account and data questions.
Send a written request to the support email address published in your account help section. Include your account reference and describe the data matter clearly.
The help section inside your account lists published policy articles and step-by-step instructions for common data and privacy questions.
We apply consistent data handling practices across all parts of the platform — from the sports markets you browse before a match to the casino lobby you open afterwards. Here is how each area works.
We use cookies to keep your session active, remember your account state and understand how pages are used. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how parts of the platform load on your device.
Your account data is held for as long as your account remains open. After closure, we retain records only for the period required under the applicable rules for your region. Transaction data linked to Rocket or Upay follows the same retention schedule.
Your account is protected by the login credentials you set. We strongly encourage you to use a unique password and to avoid sharing login details. Any suspicious activity can be reported directly through the live chat or email support route.
To request a correction, deletion or export of your data, contact support with your account reference. We will confirm receipt and follow the process described in this policy. Response timelines depend on the nature of the request.
These are the questions about data handling and account privacy that come up most frequently. If your question is not covered here, use the support routes above to reach the team directly.
We collect the details you submit at registration — your name, contact number and any wallet identifier you link such as Rocket or Upay. We also collect activity data generated during your session, such as pages visited and games opened, to keep your account working correctly.
No. Your wallet transaction history inside eq77 is linked to your account only. The payment provider on their side — Rocket or Upay — holds their own records under their own privacy terms. Neither record is shared with unrelated third parties by us.
Open your account settings and edit the profile fields shown there. For details that require verification before they can be changed — such as a linked payment identifier — follow the on-screen instructions or contact the support team with your account reference.
You can contact our support team to request a review of your data or to ask about account closure. Some records may be retained for a period after closure as required by the rules applicable to your region. The team will explain what applies to your situation.
We share data only with service partners necessary to run the platform — for example, payment processors for Rocket or Upay transactions. Those partners operate under their own data agreements with us. We do not sell personal data to advertisers or unrelated external parties.
This policy applies to your use of eq77 where access is available. Whether you can use the platform at all depends on your local law and eligible regions. If you are unsure about eligibility in your area, check the terms published on this site or contact support before using the service.